A fire loss is very complex because of the unique behavior of smoke. It is important to have trained technicians at the loss location.
The first step at a fire scene is to calm the fears of those affected. Next, we test the smoke to see which of the following types of fire took place.
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Wet Smoke - Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
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Dry Smoke - Fast burning at high temperatures.
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Protein - Virtually invisible, discolors paints and varnishes. Extreme pungent odor.
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Fuel Oil Soot - Furnace puff backs cause fuel oil soot.
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Other Types - Tear gas, fingerprint powder, and fire extinguisher residue are other types.
After the type of smoke is known, pretesting on the property is performed to determine the following: